RPA; In other words, robotic process automation is still developing and adding value to institutions with the opportunities it provides; It is a technology developed based on approaches such as artificial intelligence and workflow automation. The task definitions, which are carried out repetitively with RPA and waiting for certainty, are learned and fulfilled by the robot. In this way, the tasks defined in the institution and which must be done continuously are transferred to the machines and efficiency is ensured in the workflow. With RPA, various operations such as e-mail checks, account transactions by entering authorized applications, invoicing or verification can be performed. RPA, which expresses an important technology for every institution that wants to take measures at the point of providing cost control; It is part of the digital transformation. Gaining the targeted benefit with RPA requires professional work. Because doing the job analysis correctly, understanding the task defined in the organization correctly and automating it with RPA can be achieved as a result of meticulous work. Let's talk about a research result in order to better understand the benefit that can be obtained with RPA. It is estimated that 1.5 million transactions are made annually with 85 RPA robots employed for 13 tasks in a bank. In the research, it is stated that more than 250 personnel need to deal with only 13 defined jobs in order to reach the transaction volume reached by RPA robots in the bank. Robots offer an important advantage in terms of ensuring work efficiency and better management of the human resources of the institution
RPA enables institutions and organizations to achieve faster results and reduces the margin of error in the results obtained or the transactions made to zero. The fact that there are error-free transactions also reduces the risk share. One of its most important benefits is the efficient use of human resources. It paves the way for the use of personnel in more important works and increases the number of qualified personnel. The process related to routine operations is completely left to the robots. The burden associated with operational processes is reduced. The process speeds up. The technology, which should be acquired by every institution experiencing the digital transformation phase, is realized without the need for radical changes in the existing infrastructure. With the RPA designed according to the infrastructure system of the institution, operational efficiency can be maximized.